Rehabilitation and Return to Work Coordinator (RRTWC) 2017-04-28T16:21:27+00:00

Course Overview

This course is aimed at workplace Rehabilitation and Return to Work Coordinators, or those wishing to enter this field of employment. Participants learn how to understand and interpret legislation, and apply appropriate injury management principles.


2-day workshop

$565 (includes light lunch daily)


Self-paced in your own time at work or at home


This course is aimed at people who work, or wish to work, as a Rehabilitation and Return to Work Coordinator (RRTWC) at a workplace. These units formed part of the previous training as a RRTWC in Queensland and it is the responsibility of the employer to ensure the RRTWC is appropriately qualified to perform this role. This training enables participants to understand legislation and apply appropriate injury management principles.

This course is designed to provide participants with the necessary skills and knowledge to:

•  Assist the employer to discharge legislative obligations as outlined in the Workers’ Compensation and Rehabilitation Act 2003, including any amendments and applying a working knowledge of this legislation;
•  Coordinate the development of policies, procedures and appendices, to manage workplace rehabilitation at their own workplace;
•  Raise the awareness of other members of the workforce (supervisors, managers, workers) regarding workplace rehabilitation;
•  Communicate with workers, management, treating medical practitioners, workers compensation insurers’ staff and other key persons involved in the workplace rehabilitation process;
•  Identify the role of key persons involved in the rehabilitation process;
•  Coordinate the return to work of an injured worker recognising current workplace rehabilitation best practice guidelines;
•  Initiating early communication with an injured worker to clarify the nature and severity of the worker’s injury and to compile initial notification information;
•  Identify the practical steps and administrative (paper work) procedures required following the injury of a worker and throughout their rehabilitation;
•  Develop the suitable duties program component of a Rehabilitation and Return to Work plan (if a plan is required) in consultation with the worker and the worker’s employer and ensuring the program is consistent with the current medical certificate or report for the worker’s injury;
•  Establish a plan (or work with an external provider to establish a plan) which meets the needs of an injured worker;
•  Liaising with-
i. Any person engaged by the employer to help in the worker’s rehabilitation and return to work; and
ii. The insurer about the worker’s progress and indicating as early as possible, if there is a need for the insurer to assist or intervene.

This qualification involves strong communication skills and the capacity to influence others positively.  To complete the program successfully, it is recommended that participants have sufficient literacy and numeracy skills to read and comprehend instruction for:

  • Referencing and interpreting legislation and guidance material
  • Referencing and interpreting policies and procedures
  • Following work processes accurately
  • Completing documentation and forms legibly and promptly in their normal work role
  • Assisting persons involved with the workers’ rehabilitation

This qualification covers the following units of competency:

FNSPIM303 Work within the personal injury management sector
PSPINM006 Develop return to work plans
PSPINM007 Implement and monitor return to work plans

Upon successful completion of all activities, a Statement of Attainment will be issued by Improve Group RTO #31506.

Participants must complete this course within 6 weeks of course commencement.

To enrol for face-to-face training for this course, please click on your preferred training date or contact us for more information.

To enrol for online training, please submit the enquiry form or contact our office on 1800 886 269.

Start Dates

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For non-residents of Queensland, please call 1800 886 269 or submit the enquiry form below.

Enquiry form

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