MSF40413 Certificate IV in Glass and Glazing 2017-08-31T13:36:53+00:00

Course Overview

MSF40413 Certificate IV in Glass and Glazing includes the skills and knowledge required to perform in a range of specialist and/or leadership roles, including sales, scheduling, design, production control and quality assurance functions, in a glass and glazing enterprise. This is a senior qualification with scope for entry from trade and non-trade backgrounds with relevant glass industry experience.


Training delivered through a blended learning model (both onsite and online) scheduled at mutually agreeable times between employer, student and trainer


*Funding may be available depending on location and eligibility


Available 24/7. Self-paced in your own time at work or at home


This qualification is suitable for those working in leadership roles in glass and glazing companies, with topics covering sales, scheduling, design, production control and quality assurance functions.

It is expected that participants have completed MSF30413 Certificate III in Glass and Glazing or have achieved equivalent industry experience.

There are 18 units of competency required for the MSF40413 Certificate IV in Glass and Glazing. All core units must be completed, along with 14 elective units from Group A, B, C, D, and E below.


BSBMGT401 Show leadership in the workplace
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
MSMENV472 Implement and monitor environmentally sustainable work practices
MSFGG4001 Apply standards and code of practice for the glass industry

Elective Units

Group A – Sales and Estimating

BSBCUS402 Address customer needs
BSBCUS501 Manage quality customer service
BSBPRO401 Develop product knowledge
BSBSLS408 Present, secure and support sales solutions
CPCCCM2001A Read and interpret plans and specifications
MSFFT4012 Prepare a tender submission
MSFGG4002 Use glass industry data systems
MSS402031 Interpret product costs in terms of customer requirements

Group B – Production and Scheduling

CPCCBC4005A Produce labour and material schedules for ordering
MSAPMSUP201A Receive or despatch goods
MSFFT4007 Sample, inspect and test products to specifications
MSFFT4011 Purchase materials and consumables
MSFGG4003 Manage glass industry production scheduling
TLIA4028 Assess and monitor optimum stock levels
TLIA4032 Organise transport of freight or goods

Group C – Technical

MEM16006A Organise and communicate information
MEM16008A Interact with computing technology
MEM30031A Operate computer-aided design (CAD) system to produce basic design elements
MSFDN4003 Produce patterns and templates
MSFDN5001 Generate and transfer complex computer-aided drawings and specifications
MSFFM3009 Produce manual and computer-aided production drawings
MSFGG4004 Perform laser measurement and levelling for glass windows and doors in buildings
MSFGG4005 Set up, configure, upgrade and troubleshoot glass and glazing plant and ancillary equipment
MSFGG4006 Operate complex glass industry control systems
MSFGG4007 Manage glass processing plant shutdown and restart

Group D – Leading and Supervising

MSFGG4008 Undertake planning and coordination for commercial glazing installation operations
MSS403021 Facilitate a Just in Time system
MSS404050 Undertake process capability improvements
MSS404052 Apply statistics to operational processes
TAEDEL404 Mentor in the workplace
TAEDEL402 Plan, organise and facilitate learning in the workplace

Group E

Up to four relevant units can be chosen from an aligned Certificate III level (maximum 1 unit), Certificate IV level (maximum 4 units) or Diploma level (maximum 1 unit).

Participants who demonstrate competency by passing both the theory and practical assessments (for the selected units from the table above) will receive a Qualification in MSF40413 Certificate IV in Glass and Glazing issued by Improve Group RTO #31506.

Participants who complete individual units will receive a Statement of Attainment for those units completed.

To enrol for face-to-face or online training, please submit the enquiry form or contact our office on 1800 886 269.

 Successful completion of this course can be used to maintain your Continuous Professional Development (CPD) status with the Australian Glass and Glazing Association (AGGA) – the image shows how many CPD points have been approved for this program.

Enquiry form

“Improve Group provides great training
that suits people of all levels”
Emma Ryan, Business Manager, Paramount Glazing
“Well presented, good knowledge,
good materials and presentation slides”

Gerard Hickey, Fabricator Support, AWS

“I valued the friendly but professional vibe with the company
and appreciated that our trainer continued to work
with units of competency that related to our work positions”

Jeremy Walker, Chaplain, Morningside State School/Tingalpa State School

“Nice simple explanations of difficult topics”

Steve Williams, Estimator, Langs Building Supplies

“Improve Group (formerly Lean Skills Australasia) ticked all the
boxes with the training possibilities we wanted for our business”

Jonathan Pedersen, Operations Manager, Baywood Products

“Brilliant course. Extremely informative and well conducted”

Steve Day, Customer Service & Installations Manager, Stegbar

“I would certainly recommend Improve Group
(formerly Glass Skills Australia) to other business as they
have assisted us in gaining the results we aimed to achieve”

Scott Bloomer, Process Consistency Coordinator, Viridian

“All the training that I do with you guys is so great. You all have
your styles and effective approach, the comfortable atmosphere
in the delivery. I can say nothing but praise for the company”

Harry John L’ose, Self-employed

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